Help Centre / Using Your Dashboard
Managing more than one venue or brand
One login covers all of your accounts. Each venue or brand gets its own campaign, targeting, reports and lead pages, and you switch between them with the dropdown at the top of the dashboard.
When you'd want separate accounts
- Different locations with different catchment areas (a downtown venue and a suburban one reach different planners)
- Different brands under the same owner (a restaurant and its catering arm, or two concepts that share a building)
- Different people responding to leads at each one
What's shared and what isn't
| Per account | Shared across accounts | |
|---|---|---|
| Targeting and sender persona | Yes | |
| Interested Leads and Events | Yes | |
| Weekly reports | Yes | |
| Do Not Contact list | Yes | |
| Your login and team members | Yes | |
| Handoff email address | Can differ per account |
Adding a location later
Tell us on a check-in call. Setup for an additional account is the same two weeks (new inboxes still need warming up) but the kickoff is shorter because we already know your business.
Can't find what you need? Reply to any email from your Event Captain team and we'll sort it out.